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Maxbrest Refund Policy

Here’s a draft for” Maxbrest’s is an SEO and digital marketing agency Privacy Policy”
Let me know if you need any modifications. Our Maxbrest team can help you in any way possible.

At Maxbrest, we strive to provide high-quality SEO and digital marketing services. Due to the nature of our work, which involves time, resources, and expertise, we have a structured refund policy as outlined below.

Subscription-Based Services :

– Clients on” monthly retainers” can cancel their subscription at any time. However, refunds are **not provided** for the current billing cycle once work has begun.
– If cancellation occurs before the next billing cycle, no further charges will apply.

Subscription-Based Services :

Refunds may be considered under the following circumstances:

  • If the client cancels the service “before work has commenced”, a full refund may be issued.
  • If Maxbrest is unable to deliver the agreed-upon services due to internal constraints, a partial or full refund may be considered.
  • If the client has paid for services that were not initiated or delivered as promised.

Performance-Based Refunds :

– While we strive for the best results, SEO is influenced by multiple external factors (e.g., search engine algorithm updates, competition, website changes). Therefore, we do not guarantee specific rankings and do not offer refunds based on performance.

Non-Refundable Situations :

Refunds will “not” be issued under the following conditions:

  • If work has already started and deliverables have been partially or fully provided.
  • If delays occur due to client-side issues such as lack of communication, failure to provide necessary materials, or delays in approvals
  • If the client changes their mind after work has commenced.
  • If the client requests a refund based on a lack of ranking improvements, as SEO results depend on multiple factors beyond our contro
  • If services were purchased under a promotional or discounted offer.

Chargebacks & Dispute Resolution :

If a client is dissatisfied with our services, we encourage open communication. We will work to resolve concerns through revisions, alternative solutions, or additional support before considering refunds.

  • Clients agree to contact us first to resolve any disputes before initiating a chargeback.
  • Unauthorized chargebacks may result in immediate termination of services and legal action if necessary.

Exceptional Cases :

  • If we fail to deliver agreed-upon services due to unforeseen circumstances, a partial refund or credit may be offered.
  • Refund requests will be reviewed on a case-by-case basis and must be submitted in writing within 7 days of the issue.

Refund Request Process:

To request a refund, the client must:

  • Email: su*****@ma******.com with a detailed reason for the request.
  • Provide proof of payment and any relevant agreements
  • Submit the request within “7 days” of service initiation for eligibility review.

Processing Time :

Approved refunds will be processed within “10-15 business days” via the original payment method.

Changes to This Policy :

Maxbrest reserves the right to modify this refund policy at any time. Any updates will be reflected on our official website. Keep an eye on Maxbrest.com

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